Prioritized printing allows you to arrange individual menu items to be printed to a prep station or shown on a kitchen display screen in a specified order. This helps cooks to be more efficient in fulfilling orders. There are three possible settings: by sort order, by seat number, by input order. You can also organize items in a secondary way. There will be examples shown for each setting.
Note: If courses are enabled, items will be sorted by courses first and then by option selected.
To choose your sorting setting, navigate to Kitchen Setup under the Kitchen / Dining Room section. Scroll down to the Printed Tickets section to select the setting of your choice under Item Sorting Priority.
By seat number, sort items sequentially by assigned seat numbers
The items are sorted sequentially according to the assigned seat number. All S1 items first, then S2, then S3, etc. Seat Number must be enabled in UI Options. This setting is good for a large full service restaurant that wants to make sure every item ordered foreach seat gets to the seat appropriately.
Secondary Sorting: If sort order is assigned to individual items, the items will first be sorted by seat number, then within each seat number they’ll be assorted by sort order. For example below, S1 ordered two dishes. Chicken is configured to be first in sort order, so it appears before the taco despite the sequence the server rang the items in.
By sort order, sort items by the assigned sort order
This setting allows you to sort items on the kitchen ticket or KDS in your preferred order, such as in order of urgency or prep time. This will also result in similar items being grouped together on the ticket (e.g. all chicken sandwiches in a row on the ticket, regardless of input order or seat number).
Sort order is assigned at either the item level or in Advanced properties.
Secondary Sorting: If you also have seat numbers enabled, orders will be prioritized by sort order first, then seat number second.
Neither. Sort items by input order
The items are sorted in the order the waitstaff entered the items on the ordering screen. If seat numbers are enabled, they show after the item, but they don’t affect sort priority. No further configuration is required for this setting.
Note: If option 1 or 2 are chosen, but their corresponding sort order and seat number setting are not enabled, sorting will default to this third option.