If a foreign object such as a push pin or paperclip drops in the auto-cutter and causes the auto-cutter to lock up, the printer enters an error state and begins the recovery operation automatically.
If the problem is not serious, the auto-cutter returns to normal position itself, follow the steps to fix the problem:
1. Open the roll paper cover, and remove the jammed object if there is one
2. Turn off the printer, and close the roll paper cover, and turn it back on. Then the cutter blade returns to the normal position. If you like not to turn off the printer, send an error recovery command and initialize printer command instead.
3. If the cutter blade doesn't return to the normal position, return the cutter blade to the normal position by rotating the auto-cutter knob in the direction of the arrow. When it is returned to the normal position, a lever comes int o the center of the hole in the auto-cutter frame.
4. Close the roll paper cover