Starting 2.1, Toast will now prioritize Fulfilled Orders to the Top of PAGE 1 of any Expediter Screen.
This applies to either Quick Serve or Full Serve using Ticket Display Mode as Expediter (Food Runner)
Previous to this, Expediter Screens were ordered based on the time the order is received. For example, Page 1 would have the oldest orders and as newer orders are placed and Page 1 fills up, these orders are populate on pages 2, 3, 4 etc.
Once an order is fulfilled at the individual prep stations, the order will move to the front of the expediter screen.
This is not currently configurable. This is now the inherent behavior of the Expediter Screen Mode. As such, it is imperative that we instruct customers to set the Default Display Page to Page 1.
What is the workflow?
The new workflow will be that the Expediter/Food Runner looks to the top of Page 1 for the most recently fulfilled orders that need to be run.
1. Kitchen Fulfills Order
2. Expediter Screen Pushes to Top of Page1.