One way to prevent offline mode is to buy a cellular network back up stick. There are a number of options that work with our Cisco Meraki routers, ut Mi-Fi’s are not one of them. That is because those hotspots require you to log into a internet browser page in order to access the internet (called a splash page).
Here are a list of cellular networking drives that will work with our system.
How to install your cellular network back up stick.
In this example we are using a Pantech UML290 as the cellular back up and a Cisco Meraki Z1 as the router, two of our most common examples.
Take the router out of the packaging, and remove the sim card from the card card sized holder. The sim card should be about the size of a thumbnail. Note: Do not lose this sim card. Your Pantech cellular backup will only work with this sim card. This also means that you cannot swap an old sim card into this device.
Remove the cover from the top of the Pantech cellular back up by pushing down and away form the USB 2.0 port. Insert the sim card into the slot here labeled PCD 07/09/13. Insert the card in this orientation, with the flat end facing out and the carrier name facing up. You should feel a solid click, like you would inserting a memory card into a camera or phone. (If you want to remove it, push on the memory card again and it will pop out enough for you to grab it and pull it out.) Replace the cover.
Locate the USB 2.0 connection on your router and plug in your cellular back up. On the Z1, it is located on the to the left of the ethernet ports.
You can and should leave your cellular back up plugged into the USB 2.0 port on your meraki device. Meraki’s are smart enough to only use the cellular back up when they are not receiving an internet signal over the wire. (If you are worried about this function, you can contact Toast Support and have them check your Meraki Dashboard for Cellular on the events log. Toast Support can also create email alerts so that you will receive notifications every time you connect and then disconnect from this backup network).
When you plug in the cellular back up for the first time, the light on the back up will blink red, and then blink green. If it is plugged into your working Meraki, but not actually using data, you can see the light stop blinking and just turn solid green. The light on the cellular backup will start blinking again when it is in use.
If you have not yet plugged in your cellular back up when the internet goes down:
When it is plugged into the router, the cellular back up will glow red while it looks for service. The light on the front of the Meraki Z1 will also glow orange instead of the normal white. The orange light means that the Meraki is not yet connected to the internet.
It will start to blink green when it is in use, and the light on the front of the router will turn white again when service has been restored.