Two-Level Order Fulfillment is now available in Toast v 1.8. This feature is designed to enable the use to two Ticket Display Screen (Expediter Screens). One screen is set to Expediter 1 - which marks the order as being made/completed and Expediter 2, which marks the order as delivered to the table/customer.
Enabling 2-Level Fulfillment
Navigate to the Setup page for Kitchen.
Select, "Yes" allow a second expediter screen..." and Save/Publish your changes.
Setting Device for 2-Level Fulfillment
From either the initial login workflow or later by entering Device Setup from the Toast app, select Ticket Display Screen as the Primary Device Usage Mode:
Next, answer YES to this tablet being an Expediter Screen:
Finally, select the appropriate Expediter Level for this Toast device.
Expediter 1 - Device used for the first level of fulfillment. Most likely the kitchen staff will complete this step.
Expediter 2 - Device used for the second level of fulfillment. Most likely the expediter/food runner will complete this step.
Complete this process once for each Expediter Device.