Toast POS has a built-in function for Delivery Service which allows the user to manage orders quickly and easily from the time the order is submitted through the delivery being completed by the drive.
From the main Toast Menu, select Delivery mode.
Delivery Mode consists of three phases:
- Pending - Orders that have been submitted for delivery that have not been dispatched to a driver
- In Progress - Orders that have been dispatched to an on-duty driver.
- Delivered - Orders that have been delivered and rendered complete from the app.
In addition to these views, there is also a Dispatch Driver function. Dispatching a driver for an order is what sends the order from Pending to In Progress.
When the driver returns and marks the delivery complete the app, this action moves the order from In Progress to Delivered.
For training on how to dispatch a driver and how to complete a delivery, visit these related articles:
As shown below, from the Pending mode, a user can use the Update and Pay buttons to either update the order or update the payment(s) on the order. This is the same shortcut that exists in Payment Terminal as well as Previous Checks.