You can easily void multiple on the same check now with a few simple taps. Voiding is a individual User Permission that can be given at the Job or Employee level. If a user does not have sufficient permissions to perform an Item or Order Void, a manager's override will be needed before the action can be completed.
First, make sure that your device is configured to edit multiple items. To do this, navigate to Device Setup on a device.
Scroll to Default Item Selection Mode and ensure that Multiple Items is selected.
On the device, select the item(s) that need to be voided. They will appear highlighted. Below, the option to VOID the items will appear. Select VOID, then confirm that you wish to void the items. They will then appear crossed off and their amounts will be removed from the check's total.
If the items have already been sent to the kitchen, you will see the following prompt to confirm the void (below):
If there are Void Reasons setup at your restaurant, you will be required to select one a reason for the void (below):