Toast POS allows you to choose between using a paper-less digital receipt prompt or standard physical receipts. Additionally, you can customize digital receipt options for other payment types based on your preference.
Toggling Digital Receipts for Individual Checks
You can enable or disable digital receipts for an individual check from the payment screen. This feature is useful if you need to provide a paper receipt for an individual customer while retaining the digital receipt feature as a default for standard orders.
- Select the overflow menu located at the top right of the payment screen
- Select digital receipts to enable or disable the feature for that specific check
Toggling Digital Receipts for Toast Devices
You can enable or disable digital receipts for all checks generated directly from the Toast device.
- Start by selecting Device Setup from the main Toast POS dashboard.
- Select Digital Receipts and turn ON or OFF as desired.
- Note, this is a device specific setting. You will have to perform this adjustment on all additional Toast devices as needed.
Toast recommends that you confirm that the tablet is connected to the correct printer, if you intend to use the device to generate physical receipts. From the Device Setup page, simply locate and press the Receipt Printer option and choose the correct printer.
Digital Receipt Options
All digital receipt options are located under Payment Options.
- Select Other Setup from the main Toast POS dashboard.
- Select Payment options.
- You can enable the digital receipt prompt for all cash payments.
- You can force the system to wait for credit card authorization to succeed before displaying the digital receipt prompt.
- If you allow the digital receipt prompt to appear while the system obtains credit card authorization, any failed authorization events may require the card to be re-swiped or for the customer to resign the digital receipt.
- You can customize the entire three prompt digital receipt system for gift cards. enable or disable the following:
- Show Tip Dialog
- Show Receipt Dialog
- Show Thank You Dialog
Other Payment Types
- You can customize the entire three prompt digital receipt system for any other payment type you have created.
- Learn how to create other payment types