How does a customer Enroll and use their Rewards Account?

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    Product Team

    Can a customer use their gift card for the loyalty program? If so, can they use it by swipe or giving the actual number of the gift card? If the customer does not have either on hand can the customer be looked up and still be able to use the gift card for the loyalty program?

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    Rob Sutherland

    Yes - all cards in Toast can be dual function and contain both cash balances and loyalty points. The swipe/key/scan functionality is all the same in both scenarios.

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